Data Deletion Instructions

How do you request the deletion of your data?

As 3T Bilişim Teknolojileri A.Ş. we act on requests for the deletion of the personal data we process through the Adonis Hotel Management System. You may submit your request in the following ways.

1. By e-mail

Write to info@3tbilisim.com with "Data Deletion Request" in the subject line. Please state the following in your message:

• The name of the property and its Adonis property number
• The name, surname and role at the property of the person making the request
• The scope of the data you want deleted (all account data, or only the data coming from a particular integration)
• Your contact details

Your request is processed once identity and authorisation have been verified.

2. Removing the connection from the Adonis panel

If you want only the data coming from the Google or Meta integration to be deleted, it is enough to remove the relevant connection in the panel. When the connection is removed, the review, message and statistics data received from that platform is deleted from our systems and our access to the platform ends.

3. Revoking the authorisation on the platform

You can also revoke the access authorisation directly on the platform:

• Google: Your Google Account - Data and privacy - Third-party apps and services - Adonis - Remove access
• Facebook: Settings and privacy - Settings - Business Integrations - Adonis - Remove
• Instagram: The same steps apply through the Facebook Page it is linked to.

When you revoke the authorisation in this way, our access to your data on that platform ends immediately. To have data already taken into our system deleted, please submit a separate request to the e-mail address above.

How does the process work?

1. Your request is concluded within 30 days at the latest after it reaches us.
2. If you request it, your data is delivered to you in digital format before the deletion.
3. You are informed by e-mail once the deletion has been completed.
4. The data is also permanently removed from our backup systems once the backup cycle has been completed.

Data that cannot be deleted

Because of retention obligations arising from legislation, the following data falls outside the scope of a deletion request and is retained for the statutory periods:

• Identity Notification System (KBS) notifications made to law enforcement under it (Law No. 1774)
• Law No. 5651 internet access log records kept under it
• Financial records and invoices that must be retained under tax and commercial legislation

This data is kept only for the statutory retention period and only for the purpose prescribed by the relevant legislation.

Your rights

Under Article 11 of Law No. 6698 on the Protection of Personal Data you have the right to learn whether your personal data is processed, to request information where it has been processed, and to request its correction or deletion. For detailed information, please see our Privacy Policy: https://adonisotel.com/guvenlik

Contact

3T Bilişim Teknolojileri A.Ş.

E-mail: info@3tbilisim.com

Address: Ataköy 7-8-9-10. Kısım Mah., Çobançeşme E-5 Yan Yol Cad. 22 /6 NEF22 Plaza F Blok D 45, Bakırköy / İstanbul, Türkiye